The HSE spent over €33,800 on “external coaching services” for employees last year, according to figures released to the Medical Independent following a Freedom of Information request.
The Executive has been developing internal coaches in addition to procuring external coaching services. The spend on external coaching was €33,843 to 13 November 2018.
Coaching is defined by the International Coaching Federation as “partnering with clients in a thought-provoking and creative process that inspires them to maximise their personal and professional potential”.
According to the Guide To Coaching, published by the HSE’s Human Resources Division in 2015, the coach works by being “a sounding board, listening, asking questions to help the client gain awareness and insight, reflecting and feeding back to the client, and by providing models and theories to help the client make sense of what is going on and how they might change”.
It added: “In the past, coaching was often introduced to help organisations, especially those in the private sector with perhaps nervous shareholders, to deal with executives whose performance was less than what was required. This type of coaching has become much more rare. Nowadays, coaching is generally seen as a developmental process rather than a remedial one.”
Over €36,400 was spent by the HSE on external coaching services in 2017, with the largest payment of €15,546 to Lime Tree Management Consulting Ltd, followed by €4,452 to Koinonos Ltd t/a Grace Consulting, and €4,050 to Lord Associates.
In 2018, to 13 November, the largest payment (€15,448) was to Koinonos Ltd t/a Grace Consulting, followed by €8,131 to Ailbhe Harrington and Associates Ltd, and €7,663 to Lime Tree Management Consulting Ltd.