NOTE: By submitting this form and registering with us, you are providing us with permission to store your personal data and the record of your registration. In addition, registration with the Medical Independent includes granting consent for the delivery of that additional professional content and targeted ads, and the cookies required to deliver same. View our Privacy Policy and Cookie Notice for further details.

You can opt out at anytime by visiting our cookie policy page. In line with the provisions of the GDPR, the provision of your personal data is a requirement necessary to enter into a contract. We must advise you at the point of collecting your personal data that it is a required field, and the consequences of not providing the personal data is that we cannot provide this service to you.

Don't have an account? Subscribe

HSE planning to introduce new instant messaging service

By Mindo - 03rd Apr 2018

A HSE spokesperson told the <strong><em>Medical Independent</em></strong> (<strong><em>MI</em></strong>) it is aware of the widespread use of WhatsApp groups by doctors across the Irish health system. The Executive has data protection and privacy concerns regarding the current use of such software by doctors.

“We have recently sought approval to procure a suitable solution, as we recognise that this type of communication is emerging as an important tool for clinicians,” said the spokesperson.

“The tender will seek a solution that allows healthcare organisations to meet their data protection and confidentiality obligations. The tender documentation has not yet been finalised and will be published on eTenders when it is.”

The HSE’s current security policy recommends “no transmission of patient data through such software [like WhatsApp]”.

Last month, Minister for Health Simon Harris announced the appointment of Prof Martin Curley as HSE Chief Information Officer (CIO). Specialist Registrar in Neurosurgery and former IMO President Dr John Duddy said the creation of an instant messaging service by the HSE should be on the agenda of the new CIO.

“The use of WhatsApp is ubiquitous amongst NCHDs now.  I’d say every team or rota group around the country has one,” Dr Duddy told <strong><em>MI</em></strong>. 

“While WhatsApp is encrypted, it is clear that none of these publicly-available social media platforms are completely secure. Secure healthcare messaging apps are widely used in the US and there’s no reason why the new HSE CIO couldn’t introduce one of these to the Irish health service.”

<strong><em>See feature</em></strong>

Leave a Reply

Latest Issue
The Medical Independent 20th February
The Medical Independent 20th February 2024

You need to be logged in to access this content. Please login or sign up using the links below.

Most Read