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AI on the frontline of primary care focus

By Pat Kelly - 29th Sep 2026

Credit: iStock.com/Moor Studio

The All-Ireland Clinical AI Congress and AI Tech Expo featured a number of in-depth panel discussions.

They included topics such as ‘Beyond the algorithm: The human side of AI adoption’, which explored the human, organisational, and cultural dimensions of AI adoption. This panel talked about how healthcare organisations can build trusted, integrated AI workflows supported by strong data foundations, clinical leadership, governance, and workforce engagement.

This was followed by another engaging panel discussion titled ‘From evidence to routine practice’, which involved clinician-led adoption of AI, the evidence-base behind imaging AI, and the leadership and mindset required for AI adoption.

The final session of the Congress was dedicated to primary care.

This session heard an informative and thought-provoking presentation by Prof David Lowe, Clinical Director of Innovation, University of Glasgow, and Deputy Director of CERSI-AI.

“It’s important to think about how AI integrates into the workflow, and how we measure this,” Prof Lowe told the Congress.

It should be integrated into the electronic patient record and the risk of “copy and paste” errors should be considered, he added.

Prof David Lowe

“You should ensure that you have a dashboard of metrics, such as reliability, error rate, correction rate, and uptime, and these should be automatically measured,” Prof Lowe said.

“It’s also important to identify the many opportunities for AI.

“These could include high-volume, structured consultations, where the benefit of using the technology will support the workflow. You should also build the incident route before you need it. This includes post-market surveillance, with a working path for clinical governance reporting designed for chained systems rather than isolated components – be clear on who is the data controller, or is that responsibility shared?

“You are the final author of the consultation,” said Prof Lowe.

“Understand the technology and optimise for cognitive burden, not additional throughput. Better data does not necessarily mean more data.”

Prof Lowe’s presentation was followed by a panel discussion titled ‘AI at the frontline’. This exchange of ideas and opinions was a focused discussion on how AI reaches patients through community pharmacies and general practice in Ireland.

The panel discussed dispensing accuracy, drug interaction alerts, patient adherence, the practicalities of integrating AI into a busy primary care setting, and the patient voice in AI integration.

Ms Ailis Reape, Boots Ireland, spoke about how AI is reshaping the role of the pharmacist, from dispensing accuracy and drug interaction alerts to patient adherence tools. Dr Donal Bailey, Chief Medical Officer, Centric Health and Managing Director, Care-Connect, discussed integrating AI into primary care, and Ms Mary Quinn, Irish Cancer Society, provided the patient perspective.

The final panel discussion of the day was titled ‘Foundations and clinical workflow’ and included Ms Helen Waters, Executive Vice-President and Chief Operations Officer, MEDITECH; Mr Mitchell O’Gorman, Chief Executive Officer, X Wave; and Prof David Lowe. In another compelling discussion, the panel discussed using the electronic health record as a foundation for AI, next-generation clinical support, and ambient voice technology in urgent and emergency care.

Understand the technology and optimise for cognitive burden, not additional throughput. Better data does not necessarily mean more data

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Medical Independent 13th October 2026

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