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Advocating for the future of general practice  

By Prof Tadhg Crowley - 05th May 2025

future of general practice
Prof Tadhg Crowley

Irish Medical Organisation, Annual General Meeting, The Europe Hotel and Resort, Killarney, Co Kerry, 24-26 April 2025

Chair of the IMO GP committee Prof Tadhg Crowley outlines what GP members heard at the recent AGM

At the IMO AGM 2025, a number of important topics affecting general practice were addressed. Members heard presentations on the need for a resourced obesity programme in general practice, as well as a dedicated wrap-around women’s health programme. Current and future developments in the e-health space were also explored, with particular emphasis on ensuring that such advancements enhance rather than diminish patient-facing time. In addition, the discussions included the new HSE Health App, e-prescribing, and shared care records, among other initiatives.

In relation to the resourced obesity programme, we have heard much commentary on the benefit of GLP-1 drugs such as Ozempic. Without doubt these are groundbreaking medications; however, the reality is that for the best outcomes patients need a structured programme in general practice to give advice on improved lifestyle, adherence to medication and monitoring, with twice-yearly check-ups. This is to ensure that the patient gets the best outcome from the medication and can also make lifelong, sustainable changes to their lifestyle to ensure overall better health outcomes. Medication in isolation is not the solution.

Women’s health

The recent Programme for Government set out its intentions to:

“Provide a comprehensive women’s health programme in general practice including advice on contraception, sexually transmitted infections, screening, fertility and pre-conception, and support for women experiencing menopause.”

This can be delivered in general practice if it is resourced properly and would be of significant benefit to our female patients. The IMO has long called for a wrap-around women’s health programme in general practice and we are open to entering into discussions with the State on providing such a service. This should be a specific, structured programme with the patient at its centre. Women’s health services in this country are, to my mind, far too fragmented with specialist menopause services (often with long waiting lists), specialist fertility advice, and other disparate elements. Bringing this all together to be delivered by the patient’s GP would be of great benefit to the patient and ensure continuity of care rather than the current patchwork of different services.

E-health

One of the big changes in general practice over the last number of years has been the increase in e-health initiatives. GPs have always been to the forefront in adopting technology and were the first medical practitioners to use specific practice management software. Practice management systems are funded by the GPs themselves, but they have now been utilised to build further upon and integrate with HSE systems.

The IMO was central to this and a number of e-health measures were set out in the landmark 2019 GP deal agreed between the IMO, HSE, and Department of Health. They include the introduction of individual health identifiers, e-referrals; e-prescribing; the National Integrated Medical Imaging System; e-ordering/MedLIS; summary and shared care records; integrated immunisation systems; and the use of Healthlink and Healthmail.

While some of these developments are now fully integrated into general practice, others are still in their infancy or indeed in some cases yet to commence. The most noteworthy of these will be the shared care record which will utilise agreed GP practice management systems to populate an e-health record for each patient. This would be securely stored and could be accessed by other health professionals. Over time, hospital systems would also add to the shared care record, giving a more complete picture of the patient’s care.

Much of this is mandated through the Health Information Bill, which has yet to pass through the Dáil and through European legislation on the e-health space.

While there are great advantages to IT developments, the IMO GP committee is extremely conscious of the need to ensure that any developments do not increase workload on general practice. The most important time for a GP is the time they spend facing their patient and this must be maintained to the greatest extent possible. There is always the danger with a new development that, in order to generate more data, more of the GP’s time is spent on administrative tasks at the expense of clinical work. Given the already significant deficits in GP capacity, this must not be allowed to happen. Data should be auto-populated from the GP record where possible. Good design aids good clinical practice, as we have seen in the chronic disease management programme, negotiated by the IMO as part of the 2019 deal. This allows for electronic return and largely works well with the population from the record. The IMO continues to work closely with the HSE on e-health measures and impress this overriding principle in all our dealings with them on these issues.


Good design aids good clinical practice, as we have seen in the chronic disease management programme, negotiated by the IMO as part of the 2019 deal

App

Another recent development is the HSE Health App. This is not a GP application and GPs do not need to interact with the app. The IMO has agreed to the same data which is to be utilised for the summary care record to be used for the HSE app. We have met with the development team and stated that this is not a GP app. For GPs to access this data, they will use the shared care record when developed – the app is a tool for the patient and may have some uses in secondary care appointments if the HSE wishes to develop it in this manner. But the GP is not obliged to interact with it. Data should be pulled from the GP system, using the agreed fields from a date agreed with the IMO. The IMO will brief members well in advance of this.

All in all, we had a full agenda at the AGM in Killarney and the above was just a snapshot of some of the issues that were talked about during our own GP national meeting.Chair of the IMO GP committee Prof Tadhg Crowley outlines what GP members heard
at the recent AGM

At the IMO AGM 2025, a number of important topics affecting general practice were addressed. Members heard presentations on the need for a resourced obesity programme in general practice, as well as a dedicated wrap-around women’s health programme. Current and future developments in the e-health space were also explored, with particular emphasis on ensuring that such advancements enhance rather than diminish patient-facing time. In addition, the discussions included the new HSE Health App, e-prescribing, and shared care records, among other initiatives.

In relation to the resourced obesity programme, we have heard much commentary on the benefit of GLP-1 drugs such as Ozempic. Without doubt these are groundbreaking medications; however, the reality is that for the best outcomes patients need a structured programme in general practice to give advice on improved lifestyle, adherence to medication and monitoring, with twice-yearly check-ups. This is to ensure that the patient gets the best outcome from the medication and can also make lifelong, sustainable changes to their lifestyle to ensure overall better health outcomes. Medication in isolation is not the solution.

Women’s health

The recent Programme for Government set out its intentions to:

“Provide a comprehensive women’s health programme in general practice including advice on contraception, sexually transmitted infections, screening, fertility and pre-conception, and support for women experiencing menopause.”

This can be delivered in general practice if it is resourced properly and would be of significant benefit to our female patients. The IMO has long called for a wrap-around women’s health programme in general practice and we are open to entering into discussions with the State on providing such a service. This should be a specific, structured programme with the patient at its centre. Women’s health services in this country are, to my mind, far too fragmented with specialist menopause services (often with long waiting lists), specialist fertility advice, and other disparate elements. Bringing this all together to be delivered by the patient’s GP would be of great benefit to the patient and ensure continuity of care rather than the current patchwork of different services.

E-health

One of the big changes in general practice over the last number of years has been the increase in e-health initiatives. GPs have always been to the forefront in adopting technology and were the first medical practitioners to use specific practice management software. Practice management systems are funded by the GPs themselves, but they have now been utilised to build further upon and integrate with HSE systems.

The IMO was central to this and a number of e-health measures were set out in the landmark 2019 GP deal agreed between the IMO, HSE, and Department of Health. They include the introduction of individual health identifiers, e-referrals; e-prescribing; the National Integrated Medical Imaging System; e-ordering/MedLIS; summary and shared care records; integrated immunisation systems; and the use of Healthlink and Healthmail.

While some of these developments are now fully integrated into general practice, others are still in their infancy or indeed in some cases yet to commence. The most noteworthy of these will be the shared care record which will utilise agreed GP practice management systems to populate an e-health record for each patient. This would be securely stored and could be accessed by other health professionals. Over time, hospital systems would also add to the shared care record, giving a more complete picture of the patient’s care.

Much of this is mandated through the Health Information Bill, which has yet to pass through the Dáil and through European legislation on the e-health space.

While there are great advantages to IT developments, the IMO GP committee is extremely conscious of the need to ensure that any developments do not increase workload on general practice. The most important time for a GP is the time they spend facing their patient and this must be maintained to the greatest extent possible. There is always the danger with a new development that, in order to generate more data, more of the GP’s time is spent on administrative tasks at the expense of clinical work. Given the already significant deficits in GP capacity, this must not be allowed to happen. Data should be auto-populated from the GP record where possible. Good design aids good clinical practice, as we have seen in the chronic disease management programme, negotiated by the IMO as part of the 2019 deal. This allows for electronic return and largely works well with the population from the record. The IMO continues to work closely with the HSE on e-health measures and impress this overriding principle in all our dealings with them on these issues.

App

Another recent development is the HSE Health App. This is not a GP application and GPs do not need to interact with the app. The IMO has agreed to the same data which is to be utilised for the summary care record to be used for the HSE app. We have met with the development team and stated that this is not a GP app. For GPs to access this data, they will use the shared care record when developed – the app is a tool for the patient and may have some uses in secondary care appointments if the HSE wishes to develop it in this manner. But the GP is not obliged to interact with it. Data should be pulled from the GP system, using the agreed fields from a date agreed with the IMO. The IMO will brief members well in advance of this.

All in all, we had a full agenda at the AGM in Killarney and the above was just a snapshot of some of the issues that were talked about during our own GP national meeting.

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