Mr Niall Rooney outlines some of the main changes in the Medical Council’s recently updated document
On 1 November 2023, the Medical Council launched the ninth edition of its Guide to Professional Conduct and Ethics for Registered Medical Practitioners (the ‘Guide’), which came into operation from 1 January 2024. It replaces the previous edition of the Guide, which was published in 2016.
Publication of the Guide follows on from a comprehensive consultation process with members of the public, doctors, and a range of partner organisations. The Guide seeks to support doctors by providing principles-based guidance on how best to work in partnership with patients and covers a wide range of scenarios which may arise over the course of a doctor’s career. As in previous editions, the term “must” is used where there is an absolute duty on a doctor to comply with the guidance that follows, while the term “should” is used to describe best practice in most circumstances, accepting that it may not always be practical to follow the guidance or that another approach may be appropriate in particular circumstances.
The new edition of the Guide introduces an absolute duty to practise and promote a positive culture of patient safety. The language around unanticipated and unintended outcomes has been updated and under the new guidance, where an adverse outcome occurs, a doctor must make sure that the effect on the patient is minimised as far as possible, must facilitate timely and compassionate open disclosure and must report the incident, learn from it, and take part in any review of the incident.
The Guide defines open disclosure as an honest, open, compassionate, consistent, and timely approach to communicating with patients, and, where appropriate, their family, carers, and/or supporters, following patient safety incidents. This new definition allows for inclusion of decision supporters under the Assisted Decision-Making (Capacity) Act 2015. The Guide confirms that the response to a patient safety incident from health service providers, including doctors, must be professional and empathetic and reiterates that a culture of open disclosure must be promoted and supported.
The Guide also confirms that you must comply with the Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023 and any national policies regarding open disclosure.
The Guide defines continuity of care as “the provision of healthcare in a coordinated manner with the involvement of different practitioners in different healthcare settings”. The Guide identifies the movement of patients within and between primary, secondary, and tertiary care as having the potential to be high risk for their safety if continuity of care is disrupted.
There are a number of new provisions under this heading relating to obligations and responsibilities when patients are referred, discharged or transferred, which provide clarity from a patient safety point of view and from the perspective of practitioners understanding their duties and responsibilities. The Guide restates the position that it is in the best interests of patients to have the overall management of their care taken under the supervision of their GP. To that end, the Guide specifies that GPs should be informed, in a timely and prompt manner, of any treatment, referrals, and plans for care provision. There is now an absolute duty to share all relevant information with colleagues in a prompt and timely manner when referring, delegating or transferring the care of a patient, or discharging a patient.
Of particular note to hospital-based teams, there are new, clear obligations relating to discharging patients. Discharge of a patient from care must be accompanied by a timely and prompt discharge summary, which includes at least the minimum basic information, including:
In addition, the Guide places a mandatory obligation on the doctor who orders diagnostic tests or investigations to follow up on the results to ensure these investigations have taken place, results are followed up and appropriate action taken, including communication to the patient’s GP.
The Guide reiterates the absolute duty to keep accurate and up-to-date medical records either on paper or in electronic form. The Guide addresses the practice of recording notes retrospectively and states that retrospective notes are acceptable in circumstances where it was not possible for the doctor to record the notes at the time of the event. In these circumstances you must document:
The Guide makes it clear that clinical notes contained in the medical record must not be altered. If it is necessary to amend a clinical note, a new entry should be made.
There is a new paragraph dealing with retention of medical records which states that they must be retained for as long as required by law or for as long as they remain clinically relevant. The Guide also refers to the HSE Standards and Recommended Practices for Healthcare Records Management, which includes a suggested schedule for retention of different categories of healthcare record, acknowledging that it is not applicable to all settings.
A chaperone can act as a safeguard for both the doctor and the patient during an intimate examination. Where previous editions had mandated offering a chaperone to be present for intimate examinations, the Guide now states that you should ask the patient if they would like a chaperone to be present and record their wishes. The Guide sets out what constitutes an intimate examination, including examinations of the breasts, genitalia, and rectum. Consent for intimate examinations must be documented in the patient’s medical record.
The Guide reaffirms that consent is a fundamental ethical and legal requirement in medical practice and is based on respect for patient autonomy. The language used in relation to consent in the Guide is broadly similar to previous editions, but has been expanded in some areas. In emergency situations, for example, the guidance remains that you should provide such treatments as are immediately necessary to save a patient’s life or prevent serious harm to their health, and now adds “unless you are aware of a valid and applicable advance refusal of such treatment”.
In accordance with the Assisted Decision-Making (Capacity) Act 2015, which was fully commenced in April 2023, the Guide confirms that where adults are considered not to have decision-making capacity, doctors must seek and listen to their views and involve them in decisions about their healthcare to the extent that they are willing and able to be involved. Where a person lacks capacity to make their own decision, the Guide sets out a long list of obligations including giving effect, as far as is practicable, to the patient’s past will and preferences, considering their beliefs and values and considering the views of any person named by the patient as a person to be consulted and any decision-making supporter or person with legal authority to act on behalf of the patient. Doctors must also consider the likelihood of the patient ever recovering capacity and must ensure that decisions they make are proportionate to the significance and urgency of the situation and as limited in duration as possible in the circumstances.
There is specific guidance in relation to advance healthcare planning in the Guide, recognising that an advance healthcare directive is a legally binding document in accordance with the Assisted Decision-Making (Capacity) Act 2015 and reflecting the language of that Act.
The Guide states that where a patient is assessed as lacking decision-making capacity, doctors should take all reasonable steps to find out whether a patient has made an advance healthcare directive.
The Guide includes a new section dealing with expectations and responsibilities in relation to safe environment and premises. Although previous editions had dealt with practice cleanliness and accessibility, there is now an additional focus on safety and privacy in the Guide. If you have control over, or responsibility for, the practice premises, you should take all reasonable steps to ensure that appropriate standards are met. If you do not have control over, or responsibility for, the practice premises, you should raise any concerns with the appropriate person or authority.
The Guide is essential reading for all doctors, who should review it in full and familiarise themselves with the content. Doctors with specific queries on any aspect of the Guide should contact their indemnifier for further assistance.
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