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IMO responds to publication of consultant productivity data

By Reporter - 11th Jul 2024

The IMO has said that further examination into hospital productivity is needed in order to understand the factors influencing productivity and the measures required to improve the situation.

The IMO was responding to the publication today (11 July) by the Department of Health of health service productivity data and insights (available here – https://www.gov.ie/en/collection/e22bb-productivity-and-savings-taskforce-indicator-dashboards/ ).

Prof Matthew Sadlier, Chair of the consultants’ committee of the IMO, said: “While we welcome the publication of this productivity data today, it is important to note that the kind of blanket approach of comparing hospital sites is of little value in terms of understanding what is happening at individual hospital level. 

 “There are multiple factors that could be influencing this trend and which have not been addressed in this report, such as consultant access to clinics, level of MDT supports across all sites; patient treatment complexity and case mix; urgent versus non-urgent care; and access to diagnostics, beds and theatres which may mean that patients are making repeat visits to manage their conditions while awaiting inpatient care.”

The IMO noted correspondence from the HSE in June 2024 which acknowledges that key factors affecting productivity are not considered in the data. It said that “there are a number of reasons why there will be variances [in productivity] between hospitals, within clinical specialties”. These include the delivery of care through multidisciplinary teams; different types of consultant outpatient work; and greater inpatient demands.

 Prof Sadlier said that it was in everyone’s best interests to see productivity improve. “The IMO has repeatedly called for the introduction of measures that will enable consultants to see more patients. The trend identified in this report needs further analysis so that all the factors at play are understood and appropriate supports put in place. Blaming consultants is not the solution.”

He added that the IMO was increasingly concerned about waiting list numbers and the lack of capacity in the system.

“Our chronic shortage of bed capacity and the ongoing recruitment freeze have resulted in ever-lengthening waiting list numbers which in many cases are resulting in poor patient outcomes. A properly resourced and funded plan is urgently needed to ensure our system can deal with both urgent and non-urgent care and any investigation into hospital productivity needs to take all factors into account.”

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NCHDs rotating around country ‘with few practical supports’

By Reporter - 08th Jul 2024

The IMO has reiterated the need for urgent cultural and systemic changes to “convince NCHDs to stay practising” in the Irish health system.

Today (8 July) is Changeover Day, which sees NCHDs rotate to new hospitals for either three, six or 12 months. It is also the first working day for interns.

The IMO has said the ongoing recruitment freeze means that NCHDs are being forced to work even longer hours and additional shifts at very short notice. This pressure is exacerbating an “already dismal working environment”, which routinely sees NCHDs obliged to work excess hours in contravention of the European Working Time Directive.

Dr Rachel McNamara, Chair of the NCHD committee, said: “Changeover Day sees thousands of NCHDs rotate around the country with few meaningful practical supports, upending family life and causing a huge amount of frustration. In addition, most graduate doctors are entering the workforce with huge debts which will take years to repay. If we want to retain our doctors and sufficiently recruit for the future, it is imperative that we change the way we treat them.”

Dr McNamara said that a recent survey conducted by the IMO highlighted the poor working conditions facing NCHDs. “The results of our survey were disappointing but not at all surprising. Among the findings were that three-quarters of NCHDs do not feel valued, respected and supported by their employer; over eight-in-ten say they have routinely worked over 48 hours a week in the past three months; and three-quarters are unsatisfied with the work-life balance their current role offers them.”

She said urgent change was needed. “If nothing is done, we will lose another generation of doctors to other health systems that value their contribution and crucially, offer them the kind of work-life balance that should be a feature of our health system. We need action and unprecedented reform in a number of areas, including working hours, supports, and realistic childcare options.”

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NCHDs still pressurised to fill rota gaps on days off

By Catherine Reilly - 11th Apr 2024

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Most NCHDs continue to be pressurised to fill rota gaps on their rostered days off, heard the NCHD meeting at the IMO AGM on 6 April.

NCHD committee Chair, Dr Rachel McNamara, presented findings of an IMO survey of NCHDs on workplace issues. Some 77 per cent reported being pressurised to work additional shifts in lieu of a locum being found.

“This is something we have seen consistently,” stated Dr McNamara at the meeting in Killarney. “We have seen evidence of [NCHDs] being directly messaged on their days off and very much pressurised – that is how it feels to be told, look, if you don’t come in, your co-SHO or intern colleague will be left to do more work, or they will have to stay on potentially overnight.

“This is very much unacceptable in that there is no other profession, I would think or hope, that would see that level of being pressurised to come into work when you had not been rostered.”

Dr McNamara said the onus contractually is on the clinical director or employer to determine if there is a requirement for a locum and to make the necessary arrangements.

The IMO’s survey also found that 83 per cent of NCHDs reported having to routinely work, on average, over 48 hours per week in the previous three-month period. Dr McNamara said this practice breached the Organisation of Working Time Act and NCHD contractual rights.

Twenty-two per cent of NCHDs reported working more than two 24-hour shifts in a two-week period. Dr McNamara said this figure was somewhat more reassuring, although she added that not all specialties have 24-hour shifts in place.

The 2022 NCHD agreement, which introduced new rostering rules into the NCHD contract, requires that no NCHDs should have to work more than two 24-hour shifts in a two-week period (it allows for a third shift in exceptional circumstances).

The NCHD meeting passed a motion calling on the HSE to immediately rescind the recruitment freeze on NCHD non-training posts to ensure “the integrity” of the 2022 agreement is upheld.

It also called on the Minister for Health Stephen Donnelly and HSE to publish a fully funded implementation plan for the NCHD taskforce recommendations and to engage with the IMO on same.

At the conference, Minister Donnelly said a meeting with the IMO is scheduled in the coming weeks. He said he has asked officials to use this meeting to “work through an engagement process” on a new NCHD contract.

He told IMO delegates he fully endorsed the recommendations in the final report of the NCHD taskforce, published in February, “and we’re getting on with implementing them”.

Speaking to journalists, Minister Donnelly said consultant numbers had grown by 1,000 in the lifetime of the Government. He said as the consultant body grows the “unreasonable asks” of NCHDs, including 24-hour shifts, would decline.

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