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HSE payment errors rise by over €2m

By Paul Mulholland - 05th Mar 2023


The HSE spent €2.188 million more in salary overpayments in 2022 compared to the previous year, the Medical Independent (MI) can report.

According to figures provided to MI by the HSE, the Executive spent €7.865 million in salary overpayments last year. This compared to €5.677 million in 2021.

There is currently €7.158 million in outstanding overpayments across the two years (€4.042 million in 2022 and €3.116 million in 2021).

A spokesperson for the HSE told MI the main reason for the increase in overpayments from 2021 to 2022 is the late notification to central human resources (HR) of changes relating to employees’ employment.

The reasons for overpayments occurring last year included: Employment ceased, but employee not taken off payroll; sick leave-related errors; master data errors; time-entry input errors; allowance overpaid/paid in error; and payments to deceased pensioners.

The HSE has been attempting to reduce overpayments for a number of years.

The spokesperson said the fully integrated SAP HR/time/payroll solution being implemented across the health service will help address the problem.

“This is now in place in five of eight regions; the sixth will be implemented in 2023, with the other two regions to follow,” according to the spokesperson.

A HR pay compliance unit has also been established to reduce systemic overpayments.

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