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Royal College of Physicians of Ireland CONFERENCE: PATIENT SAFETY THROUGH BETTER COMMUNICATION

Wednesday, 19 June 13.00-17.00


Effective communication is critical in providing safe care to patients. Develop your skills in communicating with your peers, patients and families. Hear from experts from New Zealand, UK, Cork, Galway and Dublin.
Programme includes:
Tips for communicating effectively in challenging situations
Ms Cathy McDonald, former hostage negotiator with Police Scotland, Cathy also works with the Scottish Patient Safety Programme

Can stigma affect how you communicate with patients?
Dr Austin O’ Carroll, GP in Inner City Dublin and Irish Paralympic sailor

Safety II – learning from what goes right in medicine and implications for team communications
Dr Carl Horsley, Consultant in Intensive Care Medicine, New Zealand

Building and maintaining relationships by being present and attuned – understanding the patient’s perspective
Dr Maeve Hurley, former GP and Founder of Ag Éisteacht

Open to all healthcare professionals and policy makers.
Price €75 Free for RCPI Trainees

3 CPD Credits

This event is sponsored via an unrestricted educational grant from Pfizer

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