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Rise in outstanding insurance claims at CUH

At a meeting of the CUH Executive Management Board in February, it was noted that “consultants’ private insurance claims remain high” at over €6 million. That is according to minutes of the meeting seen by this newspaper following a Freedom of Information request.

A hospital spokesperson told MI that this increase followed the requirement for private patients to be charged for their hospital accommodation, regardless of the type of bed occupied.

“The amount of €6 million represents the total of all outstanding medical insurance claims to be completed by consultants at the time of the report, eg, at month-end,” said the CUH spokesperson.

“While the value of €6 million is higher than previous years, this is due mainly to the substantial increase in the volume of bills raised by the CUH Patient Accounts Department following the implementation of the provisions of the 2011 Health Amendment Act in 2014.

“This extends the requirement for private patients to be charged for their hospital accommodation, regardless of the type of bed occupied and necessitates a far higher volume of claims to be completed than heretofore.

“The timely and regular submission of medical insurance claims is the subject of constant dialogue between the individual consultants and hospital management.”

The spokesperson added that new arrangements involving an outside company have helped matters.

“As a result of the increased volumes, many consultants have engaged the services of an external company, which specialises in collating the various information needed to complete the claim. This has proved beneficial in ensuring that the number of outstanding claims is kept under control.”

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