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HSE website redesign cost almost €40,000

An Executive spokesperson told the Medical Independent (MI) that the HSE decided that the redesign was needed because the old site was not “mobile friendly”.

The site “received over 11 million website visits in 2015, 65 per cent of which was people trying to access health and social care information on a mobile device,” said the spokesperson.

“As the hse.ie site was not mobile friendly (responsive design) people were not having a good user experience on the site and were not able to easily access the information they were seeking on health topics and on health and social care services.”

According to the most recent issue of the HSE staff magazine Health Matters, the HSE Facebook page profile was visited 72, 514 times in 2015. One of the Executive’s most popular Facebook campaigns is its ‘You can Quit’ page, which has over 100,000 Facebook fans and 3,200 Twitter followers.

The most popular tweet of the year from the HSE Twitter account was made following the Marriage Equality Referendum result. The tweet read, “we apologise, as it seems that this page on hse.ie is out of date hse.ie/go/civilpartner… will get that updated as soon as possible, #MarRef”.  The tweet was retweeted 181 times and received 206 likes.

“Providing information to the public on health-related topics and on health services is a core part of the HSE’s remit,” the HSE spokesperson told MI.

“Our new mobile-friendly website will ensure that visitors to the site have a good user experience and can easily access the health information they need, regardless of the device they’re using.”

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