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HIQA’s €45k website redesign was ‘significantly under budget’

Total cost of the redesign was €45,640 (excluding VAT) and the project came in “significantly under budget”, a HIQA spokesperson told the Medical Independent (MI).

The original HIQA website was built on Drupal version 6, which was no longer supported by the developer community.

“As a result there was a requirement for us to develop a new website on Drupal version 8. We took this opportunity, through public consultation, to find out how we could improve the website for our stakeholders,” commented HIQA’s spokesperson.

“We did this by online survey and by targeting groups of users to establish their main reasons for using the website and any issues that they had.”

The main findings of the survey were that the website was not mobile friendly (as it was built over six years ago); that it was hard to navigate; that the ‘search’ function was not useful; there was too much text and the language was confusing.

The IT company Iterate carried out the redesign following a public procurement process.

In contrast to the previous version, the new website is designed to be mobile and tablet friendly and has a new information architecture to reflect the Authority’s growing function, HIQA’s spokesperson told MI.

It also has a dedicated publications area with easy-to-navigate categories, with filters and keyword search to help find information, in addition to an advanced site search functionality, which will offer the most relevant content to search criteria.

The site now has a dedicated providers’ area, with information split into different pillars of regulation

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