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HIQA urges participation in National Patient Experience Survey

The Authority says that “thousands of patients” have already participated in the survey. The results will be published at the end of the year and will enable comparisons of patient experience at regional, national and international level.

According to HIQA this is the largest single survey of the healthcare system ever conducted in Ireland. The deadline is Wednesday 26 July.

“At 47 per cent and growing, the response rate to the inaugural National Patient Experience Survey has been fantastic so far and compares very favourably with similar surveys conducted internationally,” says HIQA’s Ms Rachel Flynn, Programme Director for the National Patient Experience Survey.

“This level of interest shows how engaged the Irish public is with their health service and provides us with valuable information on the standard and safety of care delivered to patients across the country.

“The information gathered via the survey will be used to identify what is currently working well in our hospitals and what needs to be improved.”

The National Patient Experience Survey is a joint initiative by HIQA, the HSE and the Department of Health.

All eligible patients have been sent a copy of the survey in the last few weeks.

The survey, which can be completed online or in paper form, covers all aspects of a patient’s stay in hospital, including admission and discharge, the ward environment, interaction with staff, and care and treatment.

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