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Focus on improving wellbeing at 2017 Lead NCHD Awards

First prize was awarded to Dr Mortimer O’Connor for his initiative on ‘Work Life, Wellbeing and Efficiency: Valuing Voices Programme — Improving Quality Through Staff Engagement’ in the Mercy University Hospital, Cork, during his tenure as Lead NCHD.

The initiative, in collaboration with the HSE’s Quality Improvement Division, gave NCHDs the opportunity to share and act on their ideas and suggestions for improvement through listening, action planning and implementation sessions focused on improving NCHD wellbeing.

Second prize was presented to Dr Louise Hendrick for a collaborative quality improvement project on ‘Medication Safety: Good Catches’ at the Children’s University Hospital, Temple Street, Dublin, which looked at improving the reporting of medication errors and adverse drug reactions. Dr Hendrick has also recently been appointed as the new National Lead NCHD/NDTP Fellow and replaces Dr Catherine Diskin.

Third prize was awarded to Dr Anna McHugh, who led a project called ‘Beating Burnout: Being Kind — Occasional Acts of Kindness’, while based in Letterkenny University Hospital. This initiative demonstrated the effectiveness of low-key interventions promoting staff engagement and wellbeing, such as lunchtime meet-and-greet sessions.


Pictured L to R: Ms Rosarii Mannion, National Director for HR, HSE; Dr Louise Hendrick, National Lead NCHD, 2nd place; Dr Anna McHugh, 3rd place; Dr Mortimer O’Connor, winner, Lead NCHD Awards; and Dr Philip Crowley, National Director, QID, HSE 

This year represents the fifth year of the Lead NCHD Programme, with over 60 Lead NCHDs promoting NCHD communication and engagement across 32 acute hospitals and the mental health services, with expansion into general practice and public health this year.

The awards were presented by Ms Rosarii Mannion, HSE National Director of HR, and Dr Philip Crowley, National Director for the HSE’s Quality Improvement Division, at a Lead NCHD Workshop held in Dr Steevens’ Hospital, Dublin.  

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